Cookie Policy

Last Updated: August 30, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferences and login status, which can make your next visit easier and the site more useful to you.

Cookies are widely used to make websites work more efficiently and provide a better user experience. They cannot harm your device or files, and they help us understand how you use our website so we can improve it.

2. How We Use Cookies

Promptava uses cookies and similar technologies to enhance your experience on our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

We use cookies to remember your preferences, keep you logged in, analyze how you use our site, and provide personalized content and features that make your experience better.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like:

  • Keeping you logged in to your account
  • Remembering your security settings
  • Enabling secure areas of the website
  • Processing payments and transactions
  • Maintaining your session while browsing

These cookies cannot be disabled as they are essential for the website to work.

3.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These cookies help us:

  • Count the number of visitors and see how they move around the site
  • Identify which pages are most popular
  • Understand which features are used most often
  • Improve our website's performance and user experience
  • Track conversion rates and user engagement

All information collected by analytics cookies is aggregated and anonymous.

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

  • Remembering your preferences and settings
  • Saving your favorite prompts
  • Personalizing content based on your interests
  • Remembering your language and region preferences
  • Providing social media features

3.4 Performance Cookies

These cookies help us monitor and improve our website's performance by:

  • Measuring page load times
  • Identifying technical issues
  • Optimizing website speed and reliability
  • Monitoring server performance

4. Firebase Services and Cookies

Promptava uses Google Firebase services to power our platform. These services may use cookies and similar technologies to provide their functionality:

4.1 Firebase Authentication

  • Manages secure user login and registration
  • Maintains authentication state across sessions
  • Provides secure password reset functionality
  • Enables social media login options

4.2 Google Analytics for Firebase

  • Tracks user interactions and behavior patterns
  • Measures app performance and user engagement
  • Provides insights into user demographics and interests
  • Helps us understand which features are most valuable

4.3 Firebase Performance Monitoring

  • Monitors website loading times and performance
  • Identifies slow network requests
  • Tracks app startup times and screen rendering
  • Helps us optimize user experience

For more information about how Google uses data, please visitGoogle's Privacy Policy.

5. Third-Party Cookies

Some cookies on our website are set by third-party services that we use to enhance your experience:

5.1 Google Services

  • Google Analytics: Helps us understand website usage and improve user experience
  • Google Fonts: Provides web fonts for better typography
  • Google reCAPTCHA: Protects our forms from spam and abuse

5.2 Payment Processors

When you make a purchase, our payment processors may set cookies to:

  • Process your payment securely
  • Prevent fraudulent transactions
  • Remember your payment preferences

These third-party services have their own privacy policies and cookie practices. We encourage you to review their policies to understand how they use cookies.

6. How to Manage Cookies

You have control over cookies and can manage them through your browser settings. Here's how to manage cookies in popular browsers:

6.1 Google Chrome

  1. Click the three dots menu in the top right corner
  2. Select "Settings"
  3. Click "Privacy and security" in the left sidebar
  4. Click "Cookies and other site data"
  5. Choose your preferred cookie settings

6.2 Mozilla Firefox

  1. Click the menu button (three lines) in the top right
  2. Select "Settings"
  3. Click "Privacy & Security" in the left panel
  4. Under "Cookies and Site Data," adjust your settings
  5. You can block all cookies or manage exceptions

6.3 Safari

  1. Click "Safari" in the menu bar
  2. Select "Preferences"
  3. Click the "Privacy" tab
  4. Choose your cookie blocking preferences
  5. You can also manage website data from here

6.4 Microsoft Edge

  1. Click the three dots menu in the top right
  2. Select "Settings"
  3. Click "Cookies and site permissions" in the left sidebar
  4. Click "Cookies and site data"
  5. Adjust your cookie settings as desired

Important: Disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the site to work properly.

7. Mobile Devices

If you access our website through a mobile device, you can manage cookies through your mobile browser settings:

7.1 iOS Safari

  1. Go to Settings > Safari
  2. Scroll down to "Privacy & Security"
  3. Toggle "Block All Cookies" or adjust other privacy settings

7.2 Android Chrome

  1. Open Chrome and tap the three dots menu
  2. Tap "Settings"
  3. Tap "Site settings"
  4. Tap "Cookies" and adjust your preferences

8. Your Rights and Choices

Under privacy laws like GDPR and CCPA, you have certain rights regarding cookies:

8.1 Consent

  • You can withdraw your consent to non-essential cookies at any time
  • Withdrawing consent won't affect the lawfulness of processing before withdrawal
  • You can manage your preferences through browser settings

8.2 Opt-Out Options

9. Cookie Retention

Different cookies have different lifespans:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period or until you delete them
  • Authentication cookies: Typically last for 30 days or until you log out
  • Analytics cookies: Usually expire after 2 years
  • Preference cookies: May last up to 1 year to remember your settings

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you of significant changes through our website or email
  • Provide you with an opportunity to review the updated policy

Your continued use of our website after any changes constitutes acceptance of the updated Cookie Policy.

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@promptava.com

Subject Line: Cookie Policy Inquiry

Address: [Your Company Address]

Response Time: We will respond to your inquiry within 30 days

Consent Notice: By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us directly.