Privacy Policy

1. Introduction

Promptava (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, store, and protect your information when you use our services.

By creating an account or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, profile picture, and password when you create an account
• Activity Data: When logged in, certain actions (e.g., saving favorites, copying prompts, recent activity) are tied to your account so you can view and manage them.
• Anonymous Usage Data: When logged out, we collect limited anonymous data to help improve site functionality.
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors), only if applicable.
• Communication Preferences: If you opt-in to receive updates (e.g., new prompts or features), we store your communication preferences. You can opt out anytime in your account settings.

2.2 Usage Information

• Prompt Interactions: The prompts you view, copy, favorite, and interact with
• Device Information: IP address, browser type, operating system, and device identifiers

2.3 Cookies and Tracking Technologies

We only use essential cookies necessary for site functionality (such as account login, saving preferences, and improving security).

We do not use non-essential cookies for advertising or third-party marketing purposes.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI prompt services
• Account Management: To create and manage your account, process subscriptions, and handle payments
• Personalization: Personalize your experience (e.g., saving favorites and history)
• Analytics: To analyze usage patterns, track prompt popularity, and improve our services
• Communication: To send service-related notifications, updates, and respond to inquiries
• Security: To protect against fraud, unauthorized access, and ensure platform security
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: To send promotional materials (with your consent where required)

4. Third-Party Services

We use the following third-party services that may collect and process your information:

• Firebase (Google): For authentication, database services, and analytics
• Payment Processors: For processing subscription payments and billing
• Analytics Services: For website analytics and usage tracking
• Cloud Storage Providers: For data storage and backup services
• Email Services: For sending transactional and promotional emails
• Advertising Partners: For displaying relevant advertisements (if applicable)

These third parties have their own privacy policies and may use your information according to their terms. We encourage you to review their privacy policies.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Consent: When you have given explicit consent for specific sharing
• Safety: To protect the rights, property, or safety of our users or others

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

6.1 General Rights

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

6.2 Account Controls

• Update your profile information through your account settings
• Manage your email preferences and notifications
• Delete your account and associated data
• Export your data (favorites, history, etc.)

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Enforce our agreements and protect our rights

Specific retention periods vary by data type. Account information is retained until you delete your account. Usage analytics may be retained for up to 3 years. Payment information is retained as required by financial regulations.

8. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable privacy laws and implement appropriate safeguards, such as standard contractual clauses or adequacy decisions.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

11. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

12. EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contract performance, legitimate interests, or legal obligations
• Data Protection Officer: You may contact our Data Protection Officer for privacy-related inquiries
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority
• Cross-Border Transfers: We ensure adequate protection for data transferred outside the EU/EEA

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or need to contact our Data Protection Officer, please reach out to us:

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may also send you an email notification. Your continued use of our service after the changes take effect constitutes acceptance of the updated Privacy Policy.